If you are reading this it is quite likely that you are looking for water damage assistance to dry up your home after it has been flooded. Since there are many companies that claim that they do restoration after flooding it is important that you check them out so that you can pick the best – you don’t want to take risks with both your household items and your home. There are some whose work leaves a lot to be desired. Here are some tips to help you find the best water damage restoration company in your area.
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• The first thing you should look for is whether they are certified to work in this specific field. In the US, the certifying body is the IICRC. If a contractor is licensed with this body it means that they are bound by certain standards of water damage restoration. Some contractors will insist that they are licensed with other institutions. That is not a bad thing but keep in mind any water damage contractor who is serious about their work does whatever they can to be licensed by IICRC.
• Before you hire a contractor it is important that you find out how much experience they have. If you hire someone who has not been in the business for long enough they may not do the job properly. In addition to that, a contractor has to be in the business for a number of years in order to afford all the right equipment for this kind of work. It is always best to find a contractor who has been operational for at least five years.
• Look online for any complaints that have been made against the contractor that you have in mind. The internet allows people to share experiences about the service they have received and if there has been a complaint against a contractor, you will find it online. Remember, water damage restoration can go really badly. There are some companies that will not dry furniture properly; this will lead to mildew which can spread to everything in your home including your clothes. If they don’t dry out the walls it can lead to mold spores which are almost impossible to get rid of. In addition to this, they have to leave your home neat and tidy – the last thing that you want is to come home and find items on the floor or not in their proper spaces.
• Find a company that vets its workers. They should, at least, do a criminal background check if nothing else. These people will be handling your property and you don’t want anyone stealing from you – the stress of being flooded is enough without having to worry about being robbed. If you are working with a single contractor then it is up to you to look into him yourself.
• It is very important that you find out about the kind of customer service that the contractor gives to his clients. Single contractors can be very hard to get hold of; they are the ones out there at job sites and may not have the time to respond to customer complaints. In this respect, hiring a company rather than an individual is a good idea – a company has the human resources needed to provide good customer service.
• If insurance will be paying for the restoration your home you should look for a water damage restoration company that helps homeowners deal with claims. Insurance companies can be difficult and slow when it comes to settling claims; to this end, some restoration companies hire employees whose job it is to help clients get compensation from insurance companies. A restoration company like this can take away the hassle of chasing after your insurance company.
Use these tips to find the best water damage restoration company. Remember, the cost is not everything so instead of choosing a company for how much they charge choose one that can get the job done.
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